Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access the API and MCP server?

  Developers and AI assistants can use Verilo Launch's REST API or connect over MCP to search and manage verified launches.

Badges and links

• How badges work and when your link is followed

  Display our badge on your site to publish a free listing. We check it regularly and decide whether to follow the link based on your domain rating and spam checks.

Pricing and payments

• Multi-site bundle or done-for-you listing?

  Two ways to appear on other launch and discovery sites, and how they differ.

• What does a launch cost on Verilo?

  Each product on Verilo has a set price in US dollars. VAT applies where required and is shown before checkout.

• When can I get a refund on a paid listing?

  Payments are final once processed. Your refund applies only if Verilo removes your listing. Statutory rights remain unaffected.

• How is VAT charged on Verilo Launch?

  VAT applies only where due. UK customers pay 20 percent; EU businesses with a verified VAT number pay none; EU consumers pay local rates.

Your account

• How do I claim ownership of my listing?

  Take control of your company's listing and earn the Verified badge by proving domain ownership.

• How do I edit my live listing on Verilo Launch?

  Access the editor, update any field or section, and your changes take effect instantly when you save.

• How do I manage my emails and account?

  Control your notices, update your sign-in email, or request closure and data removal from your Verilo Launch account.

• What does my founder profile need before a listing is released?

  A listing is held until its owner's founder profile is complete; this explains what is checked and what happens once you finish it.

• How do I manage my notification settings?

  Control which notifications you receive, how often, and through email, Telegram or Slack.

• What each account page does on Verilo Launch

  Your account pages explained: what to find and change on each one.

Launching

• Can I list my launch in extra categories?

  Your main category is free. Additional categories are a paid add-on, up to a set limit.

• Free listing or paid launch on Verilo?

  Compare what's on record for free and paid launches. Choose the option that fits your needs.

• How to relaunch your verified listing

  Bring your checked product back to a new launch week and keep the votes you've already earned.

Getting help

• How do I get help or reach the Verilo Launch team?

  Use the help button on any page for articles, the AI assistant or a request to staff; here is what the assistant can and cannot see or do.

Getting started

• How do I get my product live on Verilo Launch?

  Submit your site, verify the details our system finds, complete your founder profile, and choose when to launch.

Community

• How are launches ranked on Verilo Launch?

  Leaderboards are ranked by community votes, paid contributions, or domain authority—each clearly labelled so you know what you're seeing.

• How are launches ranked by community votes?

  Verify your email, cast one vote per launch, and watch votes build the ranking—untouched by payment.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.